SANTA MONICA HOUSING DIVISION WAITLIST 
FREQUENTLY ASKED QUESTIONS

Table of Contents

1.When will the Santa Monica Housing Division Wait List open and close?
2.How do I apply for assistance?
3.What information do I need to complete an application?
4.What if I don’t have computer/internet access?
5.How can I obtain assistance with the application process if I am an individual with disabilities and I don’t have a computer?
6.What is the City of Santa Monica Housing Division’s local preference policy?
7.Do I have to live in Santa Monica to apply?
8.How can I be sure my application was submitted?
9.How can I check the status of my application?
10.When I check my status at www.waitlistcheck.com, it shows my status as inactive. Why?
11.How do I inform the Santa Monica Housing Division of a change of address after submitting my application?
12.How long will it take before I receive housing assistance?


1. When will the Santa Monica Housing Division Wait List open and close?
The Santa Monica Housing Division wait list will open on Monday, August 15, 2011 at 12:01am and close on Tuesday, August 16, 2011 at 11:59pm.

2.How do I apply for assistance?
You must apply online through a link at www.smgov.net/housing . No paper applications will be accepted and no applications are being accepted at the Housing Division.

3. What information do I need to complete an application?
You will need to provide the names, dates of birth and Social Security numbers for all of the people who will live with you when you are on the program. You will also need to provide information about your income and any assets you may have. Types of income include wages, military pay, pensions, social security, SSI, welfare, child support, unemployment income, business or professional income or any other source of income. Types of assets include checking and savings accounts, stock, bonds, CDs, real estate and other investments.

4. What if I don’t have a computer/internet access?
Internet access and application assistance will be provided by the Housing Division at the Santa Monica Main Library’s Computer Training Room on Monday, August 15, 2011 between 10:30am and 7:00pm and Tuesday, August 16, 2011 between 10:30am and 5:00pm.

Internet access and application assistance is also available at the following locations:
•Monday, August 15th and Tuesday, August 16th from 8:30 am to 11:30 am
Police Activities League, Memorial Park, 1401 Olympic Blvd, Santa Monica, CA
90404
•Monday August 15th and Tuesday, August 16th from 1:30 pm – 5:00pm
Virginia Avenue Park, Park Center, 2200 Virginia Avenue, Santa Monica, CA 90404
•By appointment only; Disabled only (310) 390-3611
Westside Center for Independent Living, 12901 Venice Blvd., Los Angeles CA 90066
•By appointment only; Seniors and Disabled only; Priority to SM residents and WISE clients (310) 394-9871
WISE & Healthy Aging, 1527 4th Street, Santa Monica, CA 90401
•Members Only
Step Up On Second 1328 2nd Street, Santa Monica, CA 90401
•OPCC clients only
OPCC Access Center, 503 Olympic Blvd, Santa Monica, CA 90401
•Saint Joseph’s clients only
St. Joseph Center 404 Lincoln Blvd, Venice, CA 90291

5. How can I obtain assistance if I am an individual with disabilities and don’t have a computer?
If you need an accommodation due to a disability or limited English proficiency, you may contact the Housing Division at (310) 458-8743 or contact the Westside Center for Independent Living at 310-391-3611 or WISE & Healthy Aging at 310-394-9871.

6. What is the City of Santa Monica Housing Division’s local preference policy?
The Santa Monica Housing Division has local preference which gives priority to serving those families who meet the following criteria:
Displaced Preference: Involuntary displaced applicants who have or will be required to vacate housing in the City of Santa Monica due to a disaster, federal, state or local government action, Ellis Act or Civil Code Section 798.56(g) or owner/occupancy evictions.
Residential Preference: Residents of the City of Santa Monica, applicants who work in the city of Santa Monica a minimum of 36 hours per week, applicants on the Service Registry, and homeless persons currently receiving case management services from a recognized homeless service agency.
Military Preference: Families of current member of US military including active reserves, families of US veterans, or surviving spouses of US veterans.
Singles Lack of Preference: Single applicants (1 person household) who are elderly or disabled shall have priority over other singles.

7. Do I have to live in Santa Monica to apply?
No. Anyone can apply.

8. How can be sure that my application was submitted?
When you successfully submit your application, an Application Receipt which lists the waiting list you applied for, the date and time your application was received, and the Application ID will appear on the screen. Please print and retain this receipt for your records.

9. How can I check the status of my application?
You may check the status of your application by logging onto www.waitlistcheck.com and inputting your social security number and your year of birth. Please note that confirmation of receipt of your application to SMHA does not mean you are automatically eligible for assistance. You may also check the status of your application by using the INternet voice Response phone system by dialing 1-800-376-5058. Be prepared to enter your year of birth and social security number.

10. When I check my status at www.waitlistcheck.com, it shows my status as inactive. Why?
Your application will remain in an inactive status until the wait list has closed and your application has been reviewed.

11. How do I inform the Santa Monica Housing Division of a change of address after submitting my application?
You may notify the Santa Monica Housing Division of any changes to your address or eligibility status by submitting the information in writing to: Santa Monica Housing Division, 1901 Main Street, 1st Floor, Suite A, Santa Monica, CA 90405

12. How long will it take before I receive housing assistance?
Unfortunately we are unable to determine the length of time you will have to wait before your name reaches the top of the list. Names are taken from the waiting list as those currently being assisted leave the program and new funds become available. New funds are not received on a regular basis and we do not know when funding will be available.
 

 

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